Client Testimonials
At LRQA, we’re passionate about what we do. We work hard to apply our expertise to make our clients’ management systems for efficient and effective. View our clients' comments about the service we provide.
"I would like to take this opportunity to express my heartfelt thanks for LRQA assessor Bob Schmidt's very active and precise assessment of Asurion's Technology and Logistics Center. The Senior Management team also expresses their sincere appreciation for LRQA's efforts as well. The skill in conduction this assessment (as well as all of the others in the past) was very much appreciated by those representing all functions within the TLC. Your approach and demeanor was always professional, courteous, and respectful to all you had the opportunity to interact with. Again, thanks so much for your enthusiastic and expert assessment at our facility. I have no doubt that it would not have been the success that it was without your keen nurturing, guidance and support in the months preceding this audit."
-Director, Quality Assurance, Asurion, TLC
"Dear Mr. Smith,
Thank you so much joining us last week for the media event announcing Sound Transit's receipt of ISO 14001 certification for the system we use to manage our environmental program. We are proud to be the Northwest's only transit agency - and one of the only six nationwide - to accomplish this goal.
More importantly, we are pleased that this provided an opportunity for Sound Transit to talk publicly about the aggressive, multi-pronged effort underway to conserve resources and incorporate sustainability into the way we do business across the board.
Your participation at last week's event helped raise the visibility of both our certification and the breadth of our environmental program. We very much appreciate it."
- Cheif Executive Office, Sound Transit
“Ms. Chambre is one of the best instructors I have come in contact with in my personal, corporate and military careers. Denise's complete knowledge of the ISO standard coupled with her outstanding teaching abilities make her a superior asset to LRQA and the companies who experience her training. She can ensure that her students understand the required subject material without compromising the ISO standard, and her superior knowledge of the ISO standard ensures consistent presentations to any level of student she is instructing. I highly recommend Ms. Chambre to any company who wants their employees to fully understand the ISO standard she teaches.”
- Northrop Grumman
"The LRQA team’s effort for Northrop Grumman Corporation’s Integrated Systems Sector to successfully achieve AS9100 certification status further enabled our company to compete for the U.S. Air Force’s KC-45A Tanker contract…and WIN! This contract is to build a $40 billion next-generation supertanker aircraft over the next 10 years, has a supplier base that includes 230 companies in 49 states, and will employ approximately 48,000 direct and indirect jobs nationwide."
- Quality Systems, Northrop Grumman Corporation
"LRQA has been a key partner in the maintenance and continual improvement of Dow Automotive’s quality and environmental management systems. Their receptiveness to new approaches has allowed improvements beyond normal certification expectations. The annual reports have been particularly helpful in leveraging improvements across not only Dow Automotive but The Dow Chemical Company. The quality of the LRQA team addressing our management systems and certification needs, in particular the lead assessors and regional coordinators have been excellent, resolving issues promptly. The LRQA/Dow interface team has continued to improve our mutual work processes. Most importantly our customers and other external stakeholders continue to experience the benefit of a well managed and audited business management system."
- Dow Automotive Management Systems
“Gates WW Fluid Power Division uses LRQA as our Registrar at all division world wide locations for certification of quality, environmental and safety management systems. We find LRQA receptive to our business needs and willing to listen and accommodate ideas to continuously improve the relationship and value contribution. One example is the annual feedback to the division staff team of areas where improvement has been made and of areas where we need to continue or develop our improvement drive. Using ‘outside’ eyes to give this feedback is invaluable.”
-Gates WW Fluid Power Division
“ISO Certification has enhanced the Alaska District Army Corps of Engineers management review and customer feedback processes resulting in a stronger commitment to customer service. The ISO 9001:2000 concept of seeking continual improvement has dovetailed with the Learning Organization Doctrine of the Corps of Engineers enabling our staff to share knowledge as we become more efficient and effective in our program execution.”
-Quality Management Representative, Alaska District – Army Corp of Engineers
“Carnival Cruise Lines worked very closely with Lloyd's Register on our ISO 9001 and 14001 certifications, which continue our company's efforts at developing and implementing processes and procedures to enhance the support provided to our fleet and protect the world's important natural resources. Carnival is committed to continual growth in our environmental preservation initiatives and truly appreciates Lloyd's Register's role in this critical component of our business.”
-Captain & Director, safety management system and quality assurance, Carnival Cruise Lines
“Having ISO 9001:2000 certification of our Quality Management System is an asset for Schindler Elevator Corporation. With more than 60 Schindler offices across the United States, partnering with Lloyd's Registrar Quality Assurance has allowed us to ensure the procedures and processes we have in place are deployed the same no matter which office is visited. They have been supportive of our continuous improvement objectives to ensure our success.”
-Manager, Field Process Improvement, Schindler Elevator Corporation
“We perceive LRQA more as a 'business partner' than a 'service provider'. There has always been a personalized follow-up by our assessor, always professionally keeping us abreast of development and information regarding our certification. We value LRQA's partnership in helping us improve and focus our efforts related to the management of the environmental activities of the Panama Canal Authority.”
-Environmental Protection Specialist, Panama Canal Authority
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