|
|
TL 9000
For organizations working within the telecommunications sector, certification to TL 9000 represents a significant opportunity for standardization and improvement. Our involvement in the North American pilot program to develop TL 9000, allowed LRQA to be one of the first registrars to receive TL 9000 accreditation by the ANAB, formerly ANSI-RAB.
As a result, LRQA is a leader in the communications sector working to provide assessment, certification and training services to the TL 9000 standard for leading organizations.
What is TL 9000?
The purpose of TL 9000 is to define the telecommunications quality system requirements for the design, development, production, installation, and maintenance of products, hardware, software or services.
The standard is comprised of two handbooks (T1160 & T1180) which define the management system requirements of TL 9000:
- Quality System Requirements Handbook
- This handbook defines the common set of quality system requirements for suppliers of telecommunications products: hardware, software, or services. The requirements are based on the widely popular international standard ISO 9001.
- Quality System Measurements Handbook
- This handbook defines a minimum set of performance measurements and cost and quality indicators to measure progress and evaluate results of quality system implementation.
For further details, copies of these handbooks and standard are available through QuEST Forum online at www.questforum.org or through the American Society for Quality (ASQ) 800-248-1946 or www.asq.org.
How can TL 9000 certification benefit my organization?
Certification to TL 9000 helps create a systematic framework in which organizations drive continual improvement, creating a competitive advantage for your organization because it:
- is recognized globally as the best quality practices within the telecommunications industry
- enables you to work with organizations where it is a contractual obligation or expectation, potentially improving your market position against competitors
- can provide improved performance measurable in key metric areas such as less waste, reduced costs and improved product contributing towards increased customer satisfaction and improved supplier performance
- gives you a sound structure for internal development and continual improvement
- can improve your supplier performance and relationships
How can we gain certification to TL 9000?
We provide a range of services, including assessment and training courses, to prepare you for certification. Our certificates are truly earned and are a reliable and transparent symbol of management achievement and a commitment to continual improvement.
- Contact one of our business advisors at 866-563-4654.
- Alternatively, complete the inquiry form on this website.
- For training and development options, please visit our training section
Our assessment process involves these primary stages:
Why Choose LRQA?
At LRQA, we are passionate about what we do, and we understand what's at stake for your business. We work hard to apply our expertise to make your management systems more efficient and effective. This is why we are one of the world's most trusted management system assessment companies providing assurance for your business and in turn, your clients.
- Reputation and Experience – We have issued over 35 approvals at more than 75 sites to TL 9000. We are recognized and respected worldwide for our own high standards of technical competence, impartiality and independence.
- Assessor Expertise – We use a unique qualification coding system that matches our assessors' industry knowledge and expertise with your business needs enabling them to conduct an effective and robust audit of your system.
- Assessment Methodology – Our assessments focus on the area and issues that are important to your business. We view the process as more than just certification; we view it as a Business Assurance process that helps you assure key stakeholders that you can deliver on the promises and goals you make.
- Assessment Reports – We will provide helpful and insightful overviews in the Executive Summary, tracking of improvements in key areas in the Continual Improvement logs, and advanced views of your long term assessment plan.
- Extensive range of services – We can provide your organization with assessment, certification and verification services to support your organization's future growth and development. In addition, our comprehensive training courses offer the tools you need to prepare, implement, maintain and improve your management system.
- Integrated Assessments – We will work with you to reduce costs through the effective integration of management system assessments.
- Global Capabilities – We have over 2,000 employees offering assessments in over 30 languages. We operate a single system worldwide, which ensures that our certification process is consistent from any of our offices around the world.
LRQA Business Assurance Approach
Our Business Assurance approach to management systems assessment and reporting is unique; it's an approach that enables you to demonstrate how your system is helping to drive your business forward in a measurable and verifiable way. We believe that building trust stretches far beyond the issuing of certificates. It's about us enabling you to deliver on your promises, to be confident in your capabilities and to stand out from the crowd.
Through Business Assurance, we can help you determine whether your management system:
|